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IT Support Technician Diploma

London School of International Business
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Course Details

 |  Course code:ITSTD-PP

Are you looking to kickstart your career in IT support? Our IT Support Technician Diploma program is designed to equip you with the essential skills and knowledge needed to excel in this fast-paced industry. From troubleshooting hardware and software issues to providing excellent customer service, our comprehensive curriculum covers it all. Join us today and take the first step towards a rewarding career in IT support!

About IT Support Technician Diploma
Are you looking to kickstart a career in IT support? Our IT Support Technician Diploma course is designed to equip you with the essential skills and knowledge needed to excel in this fast-paced industry. From troubleshooting hardware and software issues to providing excellent customer service, this comprehensive program covers all aspects of IT support. With a focus on practical, hands-on training, you will learn how to diagnose and resolve technical problems efficiently. Upon completion of this course, you will be prepared to pursue entry-level positions as a help desk technician, technical support specialist, or IT support analyst. Enroll today and take the first step towards a rewarding career in IT support!

Key Topics Covered:

Why Choose Our IT Support Technician Diploma Course?

Our program is designed by industry experts to ensure that you receive the most up-to-date training. With a focus on practical skills and real-world scenarios, you will graduate with the confidence and expertise needed to succeed in the IT support field. Whether you are looking to start a new career or advance in your current role, our IT Support Technician Diploma course will provide you with the foundation you need to achieve your goals.

Don't wait any longer – enroll in our IT Support Technician Diploma course today and take the first step towards a rewarding career in IT support!

Who is this course for?:
The IT Support Technician Diploma is designed for individuals who are interested in pursuing a career in the field of Information Technology. This program is ideal for those who have a passion for technology and enjoy troubleshooting and problem-solving. Below is a breakdown of the target audience for the IT Support Technician Diploma:
Target Audience Description
Recent High School Graduates Individuals who have recently graduated from high school and are looking to start a career in IT.
Career Changers Professionals who are looking to switch careers and enter the field of Information Technology.
IT Enthusiasts Individuals who have a keen interest in technology and want to develop their skills in IT support.
Entry-Level IT Professionals IT professionals who are just starting out in their careers and want to enhance their knowledge and skills.
The IT Support Technician Diploma provides a comprehensive foundation in IT support, covering topics such as hardware and software troubleshooting, network fundamentals, and customer service skills. This program is perfect for individuals who are looking to kickstart their career in IT and gain the necessary skills to succeed in the industry. Career path:

Career Roles for IT Support Technician Diploma

Upon completion of the IT Support Technician Diploma course, graduates can pursue various career roles in the IT industry. Some of the potential job titles include:

Role Average Salary (GBP £) Average Salary (EUR €) Average Salary (USD $)
IT Support Specialist 25,000 29,000 32,000
Help Desk Technician 22,000 25,000 28,000
Desktop Support Engineer 28,000 32,000 35,000
Network Support Technician 30,000 34,000 37,000
Duration

The programme is available in 2 duration modes:

Course delivery: Online
Course content
Module Description
Module 1: Introduction to IT Support This module covers the basics of IT support, including the role of an IT support technician, common technical issues, and troubleshooting techniques.
Module 2: Hardware and Software Students will learn about different types of hardware and software, how to install and configure them, and how to troubleshoot hardware and software issues.
Module 3: Networking Fundamentals This module covers the basics of networking, including network protocols, IP addressing, and troubleshooting network connectivity issues.
Module 4: Operating Systems Students will learn about different operating systems, how to install and configure them, and how to troubleshoot common operating system issues.
Module 5: Customer Service Skills This module focuses on developing effective communication and customer service skills, essential for IT support technicians.
Assessment: Assessment is via assignment submission
Fee structure
Fee payment plans
1 month (Fast-track mode) programme


2 months (Standard mode) programme
Accreditation
London School of International Business
Key facts

The IT Support Technician Diploma is a comprehensive program designed to equip individuals with the necessary skills and knowledge to pursue a career in the field of IT support. This diploma covers a wide range of topics including hardware and software troubleshooting, network administration, cybersecurity, and customer service. Here are some crucial facts about the IT Support Technician Diploma:

Fact Description
Duration 6 months to 1 year
Prerequisites High school diploma or equivalent
Curriculum Hardware and software troubleshooting, network administration, cybersecurity, customer service
Career Opportunities IT support technician, help desk technician, technical support specialist
Certification Some programs offer industry-recognized certifications upon completion


Why this course?

In today's digital age, businesses rely heavily on technology to operate efficiently. As a result, the demand for IT support technicians has been steadily increasing. Pursuing an IT Support Technician Diploma can provide you with the necessary skills and knowledge to excel in this field. Here are some reasons why obtaining an IT Support Technician Diploma is essential: 1. **Specialized Training**: The diploma program offers specialized training in areas such as computer hardware, software, networking, and troubleshooting techniques. This hands-on experience is crucial for success in the IT support industry. 2. **Industry-Recognized Certification**: Upon completion of the program, you will receive a certification that is recognized by employers in the IT industry. This certification can help you stand out from other job applicants and increase your chances of landing a job. 3. **Job Opportunities**: With the increasing reliance on technology, there is a high demand for skilled IT support technicians. By obtaining a diploma in this field, you will be well-equipped to pursue various job opportunities in IT support roles. 4. **Career Growth**: As you gain experience and expertise in the field, you can advance your career and take on more challenging roles. An IT Support Technician Diploma can serve as a stepping stone towards a successful career in the IT industry. To further illustrate the importance of pursuing an IT Support Technician Diploma, here is a comparison table highlighting the key benefits:

Benefits IT Support Technician Diploma
Specialized Training ✓
Industry-Recognized Certification ✓
Job Opportunities ✓
Career Growth ✓
By enrolling in an IT Support Technician Diploma program, you can gain the skills and knowledge needed to succeed in the ever-evolving field of IT support. Don't miss out on the opportunity to kickstart your career in this high-demand industry!