Level 2 Diploma in Hospitality Services
London School of International Business
Course Details
The Level 2 Diploma in Hospitality Services is a comprehensive program designed to equip students with the necessary skills and knowledge to excel in the hospitality industry. From customer service to food and beverage operations, this course covers all aspects of hospitality management. With a focus on practical training and real-world experience, graduates are prepared for a successful career in hotels, restaurants, and other hospitality establishments. Enroll now to kickstart your journey in this dynamic and rewarding field. About Level 2 Diploma in Hospitality Services
Welcome to our Level 2 Diploma in Hospitality Services course! This comprehensive program is designed to equip you with the skills and knowledge needed to excel in the dynamic and fast-paced hospitality industry. Whether you are looking to kickstart your career in hotels, restaurants, event planning, or tourism, this course will provide you with a solid foundation in customer service, food and beverage operations, housekeeping, and more.
Throughout the course, you will learn how to deliver exceptional service to guests, manage reservations and bookings, handle complaints effectively, and ensure the smooth running of hospitality operations. Our experienced instructors will guide you through practical training sessions, case studies, and real-world simulations to help you develop the hands-on skills required to succeed in this competitive field.
By enrolling in our Level 2 Diploma in Hospitality Services course, you will gain a recognized qualification that will open doors to a wide range of career opportunities. Whether you aspire to become a hotel manager, restaurant supervisor, event coordinator, or travel consultant, this course will provide you with the essential skills and knowledge to thrive in the hospitality industry.
Don't miss this opportunity to take your career to the next level! Enroll in our Level 2 Diploma in Hospitality Services course today and embark on an exciting journey towards a successful and rewarding career in hospitality.
Who is this course for?:The Level 2 Diploma in Hospitality Services is designed for individuals who are interested in pursuing a career in the hospitality industry. This qualification provides learners with the knowledge and skills needed to work in various roles within the hospitality sector, such as hotels, restaurants, and event management companies. The target audience for the Level 2 Diploma in Hospitality Services includes: 1. School leavers looking to start a career in the hospitality industry 2. Individuals seeking a career change or career progression within the hospitality sector 3. Employees in the hospitality industry looking to upskill and enhance their career prospects Below is a table highlighting the key target audience for the Level 2 Diploma in Hospitality Services:
| Target Audience | Description |
|---|---|
| School Leavers | Individuals who have recently completed their education and are looking to kickstart their career in the hospitality industry. |
| Career Changers | Professionals who are looking to switch careers and pursue opportunities within the hospitality sector. |
| Hospitality Employees | Individuals already working in the hospitality industry who want to enhance their skills and advance their career. |
Career Roles for Level 2 Diploma in Hospitality Services: Upon completion of the Level 2 Diploma in Hospitality Services, graduates can pursue various career roles in the hospitality industry. Some of the potential job titles include: 1. Front Desk Receptionist: - Responsible for greeting guests, checking them in/out, and providing information about the hotel. 2. Food and Beverage Assistant: - Assists with serving food and beverages, taking orders, and ensuring guest satisfaction. 3. Housekeeping Attendant: - Responsible for cleaning and maintaining guest rooms, public areas, and ensuring high cleanliness standards. 4. Events Coordinator: - Plans and organizes events, meetings, and conferences for guests and clients. 5. Guest Relations Officer: - Handles guest inquiries, complaints, and ensures a positive guest experience. 6. Restaurant Server: - Takes orders, serves food and beverages, and provides excellent customer service in a restaurant setting. Below is a table showing the average annual salaries for these career roles in GBP £, EUR €, and USD $:
| Career Role | GBP £ | EUR € | USD $ |
|---|---|---|---|
| Front Desk Receptionist | 20,000 | 23,000 | 25,000 |
| Food and Beverage Assistant | 18,000 | 20,000 | 22,000 |
| Housekeeping Attendant | 16,000 | 18,000 | 20,000 |
| Events Coordinator | 25,000 | 28,000 | 30,000 |
| Guest Relations Officer | 22,000 | 25,000 | 27,000 |
| Restaurant Server | 15,000 | 17,000 | 19,000 |
The programme is available in 2 duration modes:
- 1 month (Fast-track mode)
- 2 months (Standard mode)
Course content
| Module | Description |
|---|---|
| Module 1: Introduction to Hospitality Industry | This module provides an overview of the hospitality industry, its history, and the various sectors within it. |
| Module 2: Customer Service in Hospitality | Students will learn about the importance of customer service in the hospitality industry and how to effectively communicate with customers. |
| Module 3: Food and Beverage Operations | This module covers the basics of food and beverage operations, including menu planning, food safety, and service techniques. |
| Module 4: Housekeeping and Accommodation Management | Students will learn about housekeeping operations, room cleaning procedures, and how to manage accommodation facilities. |
| Module 5: Event Management | This module focuses on planning and executing events in the hospitality industry, including weddings, conferences, and parties. |
Assessment: Assessment is via assignment submission
Fee structure
- 1 month (Fast-track mode) - Accelerated mode @ £140
- 2 months (Standard mode) - Standard mode @ £90
Fee payment plans
1 month (Fast-track mode) programme
2 months (Standard mode) programme
Accreditation
London School of International Business
The Level 2 Diploma in Hospitality Services is a qualification designed for individuals who are looking to start a career in the hospitality industry. This diploma provides learners with the essential knowledge and skills needed to work in various roles within the hospitality sector, such as hotels, restaurants, and catering establishments. Here are some crucial facts about the Level 2 Diploma in Hospitality Services: - The qualification covers a wide range of topics, including customer service, food safety, health and safety, teamwork, and communication skills. - Learners will gain practical experience through work placements in real hospitality settings, allowing them to apply their knowledge in a practical environment. - The Level 2 Diploma in Hospitality Services is recognized by employers in the industry, making it a valuable qualification for those looking to pursue a career in hospitality. - Upon successful completion of the diploma, learners can progress to higher-level qualifications or enter the workforce as entry-level hospitality professionals. Below is a table highlighting some of the key modules covered in the Level 2 Diploma in Hospitality Services:
| Module | Description |
|---|---|
| Customer Service | Learn how to provide excellent customer service and handle customer inquiries and complaints. |
| Food Safety | Understand the importance of food safety and hygiene practices in a hospitality setting. |
| Health and Safety | Learn how to maintain a safe working environment for both employees and customers. |
| Teamwork | Develop essential teamwork skills to work effectively with colleagues in a hospitality setting. |
| Communication Skills | Improve communication skills to interact effectively with customers and colleagues. |
The Level 2 Diploma in Hospitality Services is essential for individuals looking to pursue a career in the hospitality industry. This diploma provides students with the necessary skills and knowledge to excel in various roles within the hospitality sector, including hotels, restaurants, event planning, and tourism. Here is a breakdown of the key components covered in the Level 2 Diploma in Hospitality Services:
| Module | Description |
|---|---|
| Food and Beverage Operations | Learn about food safety, menu planning, customer service, and beverage management. |
| Accommodation Operations | Understand housekeeping, front office operations, reservations, and guest services. |
| Hospitality Business Environment | Explore the structure of the hospitality industry, marketing, finance, and legal aspects. |
| Customer Service in Hospitality | Develop skills in communication, problem-solving, and handling customer complaints. |