Level 2 Diploma in ICT Systems Support
London School of International Business
Course Details
The Level 2 Diploma in ICT Systems Support is designed to equip individuals with the necessary skills and knowledge to provide technical support for information and communication technology systems. This comprehensive program covers a range of topics including hardware and software installation, troubleshooting, network configuration, and customer service. Upon completion, graduates will be prepared for entry-level positions in the IT industry. Start your journey towards a rewarding career in ICT systems support today! About Level 2 Diploma in ICT Systems Support
Welcome to our Level 2 Diploma in ICT Systems Support course! This comprehensive program is designed to equip students with the essential skills and knowledge needed to pursue a successful career in the field of Information and Communication Technology (ICT).
Throughout this course, students will learn about various aspects of ICT systems support, including hardware and software installation, troubleshooting, network configuration, and security protocols. Our experienced instructors will guide students through hands-on practical exercises and real-world case studies to ensure they are well-prepared for the demands of the industry.
By enrolling in our Level 2 Diploma in ICT Systems Support course, students will have the opportunity to gain valuable certifications and qualifications that are highly sought after by employers. Whether you are looking to start a new career in ICT or enhance your existing skills, this course is the perfect choice for you.
Join us today and take the first step towards a rewarding career in ICT systems support!
Who is this course for?:The Level 2 Diploma in ICT Systems Support is designed for individuals who are interested in pursuing a career in the field of information and communication technology. This qualification provides learners with the knowledge and skills required to work in a variety of roles within the IT industry, such as IT support technician, helpdesk support, or network support technician. The target audience for this diploma includes: - Individuals who are looking to start a career in the IT industry - School leavers who are interested in gaining practical skills in ICT - Professionals who are looking to upskill or change careers - Individuals who want to enhance their knowledge of ICT systems support Below is a table highlighting the key characteristics of the target audience for the Level 2 Diploma in ICT Systems Support:
| Target Audience | Description |
|---|---|
| Individuals looking to start a career in the IT industry | This diploma provides a solid foundation in ICT systems support, making it ideal for those who are new to the field. |
| School leavers interested in gaining practical skills in ICT | The hands-on training provided in this diploma is perfect for school leavers who want to kickstart their career in IT. |
| Professionals looking to upskill or change careers | This qualification offers a pathway for professionals to transition into the IT industry or advance their existing skills. |
| Individuals wanting to enhance their knowledge of ICT systems support | The Level 2 Diploma in ICT Systems Support is suitable for individuals who want to deepen their understanding of IT systems and support. |
Career Roles for Level 2 Diploma in ICT Systems Support
Individuals who have completed the Level 2 Diploma in ICT Systems Support have a range of career opportunities available to them. Some of the common roles include:
| Career Role | Average Salary (GBP £) | Average Salary (EUR €) | Average Salary (USD $) |
|---|---|---|---|
| IT Support Technician | 25,000 | 28,000 | 30,000 |
| Network Administrator | 30,000 | 33,000 | 36,000 |
| Systems Analyst | 35,000 | 38,000 | 41,000 |
| IT Consultant | 40,000 | 44,000 | 48,000 |
The programme is available in 2 duration modes:
- 1 month (Fast-track mode)
- 2 months (Standard mode)
Course content
| Module | Description |
|---|---|
| 1. Introduction to ICT Systems Support | This module provides an overview of ICT systems support, including the role of an ICT support technician and the importance of customer service. |
| 2. Hardware and Software Installation | Students will learn how to install and configure hardware and software components, including operating systems and applications. |
| 3. Network Support | This module covers the basics of networking, including network protocols, troubleshooting network issues, and setting up network connections. |
| 4. Security and Data Protection | Students will learn about the importance of data security and protection, including encryption, firewalls, and backup procedures. |
| 5. ICT Systems Maintenance | This module covers the regular maintenance tasks required to keep ICT systems running smoothly, including software updates and system optimization. |
Assessment: Assessment is via assignment submission
Fee structure
- 1 month (Fast-track mode) - Accelerated mode @ £140
- 2 months (Standard mode) - Standard mode @ £90
Fee payment plans
1 month (Fast-track mode) programme
2 months (Standard mode) programme
Accreditation
London School of International Business
The Level 2 Diploma in ICT Systems Support is a qualification designed for individuals who want to pursue a career in the field of information and communication technology. This diploma provides learners with the skills and knowledge needed to support ICT systems in a variety of settings. Some crucial facts about the Level 2 Diploma in ICT Systems Support include: - It covers a range of topics such as installing and maintaining hardware and software, troubleshooting technical issues, and providing support to users. - The qualification is suitable for individuals who are looking to start a career in IT support or progress to a higher level of study in the field. - Learners will develop practical skills through hands-on training and work experience opportunities. - The Level 2 Diploma in ICT Systems Support is recognized by employers and can lead to job opportunities in various industries. Below is a table highlighting some key modules covered in the Level 2 Diploma in ICT Systems Support:
| Module | Description |
|---|---|
| Hardware Installation | Learn how to install and configure computer hardware components. |
| Software Maintenance | Understand how to update and maintain software applications. |
| Network Support | Gain knowledge of networking principles and provide support for network systems. |
| Troubleshooting | Develop skills in identifying and resolving technical issues in ICT systems. |
The Level 2 Diploma in ICT Systems Support is essential for individuals looking to pursue a career in the field of Information and Communication Technology (ICT). This diploma provides students with the necessary skills and knowledge to support ICT systems in a variety of settings, including businesses, schools, and government agencies. Here is a breakdown of the key reasons why obtaining a Level 2 Diploma in ICT Systems Support is necessary:
| Reasons | Benefits |
|---|---|
| 1. Industry Demand | High demand for skilled ICT professionals in the job market. |
| 2. Skill Development | Acquire technical skills in troubleshooting, maintenance, and support of ICT systems. |
| 3. Career Opportunities | Open doors to various career opportunities in the ICT industry. |
| 4. Professional Growth | Enhance professional growth and advancement in the field of ICT. |