Level 2 Diploma in Public Services and Operational Delivery
London School of International Business
Course Details
The Level 2 Diploma in Public Services and Operational Delivery provides a comprehensive understanding of the public sector and operational procedures. This qualification equips individuals with the necessary skills and knowledge to pursue a career in public services. From communication to teamwork, students will develop essential competencies for success in this field. Join us to kickstart your career in public services today! About Level 2 Diploma in Public Services and Operational Delivery
Are you interested in a career in public services and operational delivery? Enroll in our Level 2 Diploma course to gain the essential skills and knowledge needed for success in this field. This comprehensive program covers a wide range of topics, including public sector policies, communication strategies, teamwork, and problem-solving techniques.
Our experienced instructors will guide you through practical exercises and real-world scenarios to help you develop the critical thinking and decision-making skills required for a career in public services. Upon completion of this course, you will be well-prepared to pursue entry-level positions in government agencies, non-profit organizations, and other public service sectors.
Join us today and take the first step towards a rewarding career in public services and operational delivery!
Who is this course for?:The Level 2 Diploma in Public Services and Operational Delivery is designed for individuals who are interested in pursuing a career in public services such as the police, fire service, armed forces, or emergency services. This qualification provides learners with the knowledge and skills needed to work effectively in a public service role, including communication, teamwork, problem-solving, and leadership. The target audience for this diploma includes: 1. School leavers looking to start a career in public services 2. Individuals seeking a career change into the public services sector 3. Those interested in gaining a qualification to enhance their job prospects in public services Below is a table highlighting the key features of the Level 2 Diploma in Public Services and Operational Delivery:
| Key Features | Description |
|---|---|
| Duration | 1 year full-time |
| Entry Requirements | GCSEs in English and Maths or equivalent |
| Units | Cover topics such as teamwork, communication, health and safety, and public service skills |
| Career Opportunities | Police officer, firefighter, paramedic, armed forces personnel, emergency services dispatcher |
Career Roles for Level 2 Diploma in Public Services and Operational Delivery
Individuals who have completed the Level 2 Diploma in Public Services and Operational Delivery have a range of career opportunities available to them. Here are some SEO-optimized career roles along with their average salaries in GBP £, EUR €, and USD $:
| Career Role | Average Salary (GBP £) | Average Salary (EUR €) | Average Salary (USD $) |
|---|---|---|---|
| Police Officer | £30,000 | €35,000 | $40,000 |
| Firefighter | £25,000 | €29,000 | $33,000 |
| Emergency Medical Technician | £22,000 | €25,000 | $28,000 |
| Border Force Officer | £28,000 | €32,000 | $36,000 |
The programme is available in 2 duration modes:
- 6 months
- 9 months
- ● No formal qualification required
● This qualification is suitable for learners aged 16 or above who wish to progress into further education or the workplace. OR;
Course content
| Module | Description |
|---|---|
| Module 1: Introduction to Public Services | This module provides an overview of the public services sector, including its structure, roles, and responsibilities. |
| Module 2: Operational Delivery | Students will learn about the principles and practices of operational delivery in public services, including planning, implementation, and evaluation. |
| Module 3: Communication Skills | This module focuses on developing effective communication skills, including verbal, non-verbal, and written communication. |
| Module 4: Teamwork and Leadership | Students will learn about the importance of teamwork and leadership in public services, and how to effectively work as part of a team. |
| Module 5: Health and Safety in Public Services | This module covers health and safety regulations and practices specific to the public services sector. |
Assessment: Assessment is via assignment submission
Fee structure
- 6 months - Accelerated mode @ GBP £1250
- 9 months - Standard mode @ GBP £950
Fee payment plans
6 months programme
● Payment option (a): GBP £416 x 3 monthly instalments
● Payment option (b): GBP £1187.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
9 months programme
● Payment option (c): GBP £190 x 5 monthly instalments
● Payment option (d): GBP £475 x 2 quarterly instalments
● Payment option (e): GBP £902.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
Accreditation
London School of International Business
The Level 2 Diploma in Public Services and Operational Delivery is a qualification designed for individuals who are interested in pursuing a career in the public services sector. This diploma provides learners with the knowledge and skills needed to work effectively in a variety of public service roles, such as police officers, firefighters, paramedics, and more. Here are some crucial facts about the Level 2 Diploma in Public Services and Operational Delivery: - It covers a range of topics related to public services, including communication skills, teamwork, health and safety, and diversity and inclusion. - The qualification is suitable for individuals who are looking to start their career in the public services sector or for those who are already working in the industry and want to enhance their skills. - The Level 2 Diploma in Public Services and Operational Delivery is a nationally recognized qualification that is accredited by Ofqual. - Learners will have the opportunity to gain practical experience through work placements and hands-on training. - Upon successful completion of the diploma, individuals can progress to higher-level qualifications or enter the workforce in roles such as police community support officers, emergency call handlers, and more. Below is a table highlighting some of the key modules covered in the Level 2 Diploma in Public Services and Operational Delivery:
| Module | Description |
|---|---|
| Communication Skills | Developing effective communication skills for working in public services. |
| Teamwork | Understanding the importance of teamwork and collaboration in public service roles. |
| Health and Safety | Learning about health and safety regulations and procedures in public service settings. |
| Diversity and Inclusion | Exploring the principles of diversity and inclusion in public service delivery. |
The Level 2 Diploma in Public Services and Operational Delivery is essential for individuals looking to pursue a career in the public services sector. This qualification provides students with the necessary knowledge and skills to work effectively in roles such as administrative support, customer service, and operational delivery within public service organizations. Here is a breakdown of the key components of the Level 2 Diploma in Public Services and Operational Delivery:
| Module | Description |
|---|---|
| Introduction to Public Services | Provides an overview of the public services sector, including its structure, functions, and key stakeholders. |
| Operational Delivery in Public Services | Covers the principles and practices of operational delivery in public service organizations, including planning, coordination, and evaluation. |
| Customer Service in Public Services | Focuses on developing customer service skills and techniques specific to the public services sector, such as handling inquiries and resolving complaints. |
| Administrative Support in Public Services | Covers the administrative functions and responsibilities within public service organizations, including record-keeping, data management, and communication. |