Level 2 Diploma in Public Services and Operational Delivery
London School of Planning and Management
Course Details
The Level 2 Diploma in Public Services and Operational Delivery provides a comprehensive understanding of the public sector and essential operational skills. This qualification equips individuals with the knowledge and expertise needed to excel in roles within government agencies, emergency services, and other public service organizations. Students will develop practical skills in communication, teamwork, problem-solving, and decision-making, preparing them for a successful career in public services. Enroll now to kickstart your journey towards a rewarding and impactful profession. About Level 2 Diploma in Public Services and Operational Delivery
Are you interested in a career in public services and operational delivery? Enroll in our Level 2 Diploma course to gain the essential skills and knowledge needed for success in this field. This comprehensive program covers a wide range of topics, including public sector operations, communication skills, teamwork, and problem-solving. With a focus on practical learning and real-world scenarios, you will be well-prepared for a variety of roles within the public services sector.
Upon completion of this course, you will be equipped with the expertise to excel in roles such as administrative support, customer service, and operational delivery. Our experienced instructors will guide you through the curriculum, providing valuable insights and hands-on training to help you succeed in your career. Join us today and take the first step towards a rewarding career in public services and operational delivery!
Who is this course for?:The Level 2 Diploma in Public Services and Operational Delivery is designed for individuals who are interested in pursuing a career in the public services sector. This qualification provides learners with the knowledge and skills required to work effectively in roles such as administrative support, customer service, and operational delivery within public service organizations. The target audience for this diploma includes: 1. School leavers looking to start a career in the public services sector 2. Individuals seeking to upskill or retrain for a career change 3. Employees in entry-level roles within public service organizations looking to progress in their careers Below is a breakdown of the target audience for the Level 2 Diploma in Public Services and Operational Delivery:
| Target Audience | Description |
|---|---|
| School Leavers | Individuals who have recently completed their secondary education and are looking to kickstart their career in the public services sector. |
| Career Changers | Individuals who are seeking to transition into a new career path within the public services sector and require the necessary qualifications and skills. |
| Entry-Level Employees | Employees who are currently in entry-level roles within public service organizations and are looking to advance their careers through further education and training. |
Career Roles for Level 2 Diploma in Public Services and Operational Delivery
Individuals who have completed the Level 2 Diploma in Public Services and Operational Delivery have a range of career opportunities available to them. Here are some SEO-optimized career roles along with their average salaries in GBP £, EUR €, and USD $:
| Career Role | Average Salary (GBP £) | Average Salary (EUR €) | Average Salary (USD $) |
|---|---|---|---|
| Police Officer | 30,000 | 33,000 | 40,000 |
| Firefighter | 25,000 | 27,500 | 33,000 |
| Paramedic | 28,000 | 30,800 | 37,000 |
| Border Force Officer | 26,000 | 28,600 | 34,500 |
The programme is available in 2 duration modes:
- 6 months
- 9 months
- Secondary education equivalent to three GCSEs and two A-Levels OR;
Course content
| Module | Description |
|---|---|
| Module 1: Introduction to Public Services | This module provides an overview of the public services sector, including the roles and responsibilities of public service workers. |
| Module 2: Communication and Teamwork | Students will learn effective communication skills and how to work collaboratively in a team environment. |
| Module 3: Health and Safety in Public Services | This module covers health and safety regulations specific to public service roles, ensuring students are prepared for the workplace. |
| Module 4: Diversity and Equality in Public Services | Students will explore the importance of diversity and equality in public services, and how to promote inclusivity in their work. |
| Module 5: Operational Delivery in Public Services | This module focuses on the practical aspects of operational delivery in public services, including planning and executing tasks efficiently. |
Assessment: Assessment is via assignment submission
Fee structure
- 6 months - Accelerated mode @ GBP £1299
- 9 months - Standard mode @ GBP £999
Fee payment plans
6 months programme
● Payment option (a): GBP £433 x 3 monthly instalments
● Payment option (b): GBP £1234 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
9 months programme
● Payment option (c): GBP £199 x 5 monthly instalments
● Payment option (d): GBP £499 x 2 quarterly instalments
● Payment option (e): GBP £949 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
Accreditation
The programme is awarded by British Awarding Association (BAA) - an awarding body by the UK Government’s regulator - OfQual. The programme is delivered in partnership with London School of Business and Research.
The Level 2 Diploma in Public Services and Operational Delivery is a qualification designed for individuals who are interested in pursuing a career in the public services sector. This diploma provides learners with the knowledge and skills needed to work effectively in a variety of public service roles, such as police officers, firefighters, paramedics, and more. Here are some crucial facts about the Level 2 Diploma in Public Services and Operational Delivery: - It covers a range of topics related to public services, including communication skills, teamwork, health and safety, and diversity. - The diploma is suitable for individuals who are looking to start their career in the public services sector or for those who are already working in the industry and want to further their skills and knowledge. - The qualification is assessed through a combination of written assignments, practical assessments, and exams. - Upon successful completion of the diploma, learners will have the opportunity to progress onto a Level 3 qualification or enter into employment in the public services sector. Below is a table highlighting some of the key modules covered in the Level 2 Diploma in Public Services and Operational Delivery:
| Module | Description |
|---|---|
| Communication Skills | Developing effective communication skills for working in public services. |
| Teamwork | Understanding the importance of teamwork and collaboration in public service roles. |
| Health and Safety | Learning about health and safety regulations and procedures in public service environments. |
| Diversity | Exploring the importance of diversity and inclusion in public service delivery. |
The Level 2 Diploma in Public Services and Operational Delivery is a crucial qualification for individuals looking to pursue a career in the public services sector. This diploma provides students with the necessary knowledge and skills to work effectively in roles such as emergency services, armed forces, local government, and other public service organizations. Here is a breakdown of the key reasons why obtaining a Level 2 Diploma in Public Services and Operational Delivery is essential:
| Reasons | Benefits |
|---|---|
| 1. Enhanced Skills | Develop essential skills such as communication, teamwork, problem-solving, and leadership. |
| 2. Career Opportunities | Open doors to a wide range of career opportunities in the public services sector. |
| 3. Industry Knowledge | Gain a deep understanding of the public services sector, its operations, and challenges. |
| 4. Practical Experience | Acquire hands-on experience through practical training and work placements. |
| 5. Professional Development | Enhance your professional development and increase your employability. |