Level 2 Diploma in Retail Skills (QCF)
London School of International Business
Course Details
The Level 2 Diploma in Retail Skills (QCF) is a comprehensive program designed to equip individuals with the necessary knowledge and skills to excel in the retail industry. This qualification covers a wide range of topics including customer service, merchandising, and stock control. With a focus on practical training and real-world scenarios, graduates will be well-prepared for a successful career in retail. Join us today and take the first step towards a rewarding future in the dynamic world of retail. About Level 2 Diploma in Retail Skills (QCF)
Are you looking to advance your career in the retail industry? Enroll in our Level 2 Diploma in Retail Skills (QCF) course to gain the essential knowledge and skills needed to succeed in this competitive field. This comprehensive program covers a wide range of topics, including customer service, merchandising, inventory management, and sales techniques.
By completing this course, you will be equipped with the expertise to excel in various retail roles, from sales associate to store manager. Our experienced instructors will guide you through hands-on training and real-world scenarios to ensure you are prepared for the demands of the industry.
Upon successful completion of the Level 2 Diploma in Retail Skills (QCF) course, you will receive a nationally recognized qualification that will open doors to exciting career opportunities. Take the first step towards a rewarding career in retail by enrolling in our program today!
Who is this course for?:The Level 2 Diploma in Retail Skills (QCF) is designed for individuals who are looking to develop their skills and knowledge in the retail industry. This qualification is suitable for those who are new to the sector or for those who are looking to progress in their retail career. Target Audience for the Level 2 Diploma in Retail Skills (QCF):
| Target Audience | Description |
|---|---|
| Retail Assistants | Individuals who are new to the retail industry and looking to gain essential skills and knowledge to excel in their role. |
| Visual Merchandisers | Professionals who are responsible for creating visually appealing displays in retail stores to attract customers. |
| Retail Supervisors | Individuals who are looking to advance their career in retail and take on supervisory roles within the industry. |
| Store Managers | Experienced retail professionals who are seeking to enhance their leadership and management skills to effectively run a retail store. |
Career Roles for Level 2 Diploma in Retail Skills (QCF) The Level 2 Diploma in Retail Skills (QCF) equips individuals with the necessary knowledge and skills to excel in the retail industry. Graduates of this course can pursue various career roles in retail establishments such as stores, supermarkets, boutiques, and online retailers. Some of the potential career roles include: 1. Retail Sales Associate 2. Visual Merchandiser 3. Customer Service Representative 4. Stockroom Assistant 5. Retail Supervisor Below is a table showcasing the average annual salaries for these career roles in GBP £, EUR €, and USD $:
| Career Role | GBP £ | EUR € | USD $ |
|---|---|---|---|
| Retail Sales Associate | 20,000 | 23,000 | 27,000 |
| Visual Merchandiser | 25,000 | 29,000 | 34,000 |
| Customer Service Representative | 18,000 | 21,000 | 25,000 |
| Stockroom Assistant | 16,000 | 18,000 | 21,000 |
| Retail Supervisor | 30,000 | 35,000 | 41,000 |
The programme is available in 2 duration modes:
- 6 months
- 9 months
- This qualification is suitable for learners aged 16 and above. OR;
- There are no formal entry requirements for this qualification.
Course content
| Module | Description |
|---|---|
| 1. Customer Service in Retail | This module covers the importance of customer service in retail, handling customer queries and complaints, and building positive relationships with customers. |
| 2. Merchandising and Display in Retail | Students will learn about effective merchandising techniques, creating attractive displays, and maximizing sales through visual merchandising. |
| 3. Stock Control and Inventory Management | This module focuses on managing stock levels, conducting inventory checks, and implementing efficient stock control processes. |
| 4. Retail Sales Techniques | Students will learn about different sales techniques, upselling and cross-selling, and closing sales effectively in a retail environment. |
| 5. Health and Safety in Retail | This module covers health and safety regulations in retail, risk assessments, and creating a safe working environment for employees and customers. |
Assessment: Assessment is via assignment submission
Fee structure
- 6 months - Accelerated mode @ GBP £1250
- 9 months - Standard mode @ GBP £950
Fee payment plans
6 months programme
● Payment option (a): GBP £416 x 3 monthly instalments
● Payment option (b): GBP £1187.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
9 months programme
● Payment option (c): GBP £190 x 5 monthly instalments
● Payment option (d): GBP £475 x 2 quarterly instalments
● Payment option (e): GBP £902.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
Accreditation
Innovate Awarding
The Level 2 Diploma in Retail Skills (QCF) is a qualification designed for individuals who are looking to develop their skills and knowledge in the retail industry. This diploma covers a wide range of topics including customer service, stock control, visual merchandising, and health and safety. Here are some crucial facts about the Level 2 Diploma in Retail Skills (QCF): - It is a nationally recognized qualification that is accredited by Ofqual. - The diploma is suitable for individuals who are looking to start a career in retail or for those who are already working in the industry and want to further their skills. - The course typically takes around 12 months to complete, although this may vary depending on the individual's pace of study. - Assessment is done through a combination of written assignments, practical assessments, and observations in the workplace. - Upon successful completion of the diploma, individuals will have the skills and knowledge needed to work in a variety of retail settings such as supermarkets, department stores, and independent shops. Below is a table outlining the units covered in the Level 2 Diploma in Retail Skills (QCF):
| Unit Code | Unit Title |
|---|---|
| RS1 | Understanding customer service in the retail sector |
| RS2 | Understanding the retail selling process |
| RS3 | Understanding how individuals and teams contribute to the effectiveness of a retail business |
| RS4 | Understanding how a retail business maintains health and safety on its premises |
The Level 2 Diploma in Retail Skills (QCF) is a crucial qualification for individuals looking to pursue a career in the retail industry. This diploma provides learners with the necessary skills and knowledge to excel in various retail roles, such as customer service, merchandising, and sales. Here is a breakdown of the key benefits of obtaining a Level 2 Diploma in Retail Skills (QCF):
| Benefits | Description |
|---|---|
| Enhanced Customer Service | Learn how to provide exceptional customer service and build strong relationships with customers. |
| Merchandising Skills | Gain knowledge on how to effectively display products to attract customers and increase sales. |
| Sales Techniques | Develop sales skills and techniques to drive revenue and meet targets. |
| Retail Operations | Understand the day-to-day operations of a retail store and how to effectively manage inventory and resources. |