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Level 2 Essential Communication Skills

London School of International Business
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Course Details

Level 2 Essential Communication Skills course focuses on enhancing verbal and written communication abilities. Participants will learn effective listening, public speaking, and interpersonal skills. This interactive program is designed to improve communication in various professional settings. Join us to develop essential skills for successful communication. About Level 2 Essential Communication Skills
Level 2 Essential Communication Skills course is designed to enhance your communication abilities and help you effectively convey your message in various settings. This course covers a range of topics including active listening, nonverbal communication, conflict resolution, and public speaking. By mastering these essential skills, you will be able to communicate confidently and clearly in both personal and professional environments. Join us to take your communication skills to the next level and unlock new opportunities for success. Enroll now to improve your communication skills and stand out in today's competitive job market.

Key topics covered in this course:

- Active listening techniques
- Nonverbal communication cues
- Conflict resolution strategies
- Public speaking tips and tricks

Don't miss this opportunity to enhance your communication skills and advance your career. Sign up for Level 2 Essential Communication Skills today! Who is this course for?:
The Level 2 Essential Communication Skills course is designed for individuals who have a basic understanding of communication but want to enhance their skills further. This course is ideal for professionals who want to improve their verbal and written communication abilities in the workplace. Below is a breakdown of the target audience for the Level 2 Essential Communication Skills course:
Target Audience Description
Entry-level professionals Individuals who are new to the workforce and want to improve their communication skills to succeed in their careers.
Mid-level managers Professionals who are in leadership roles and want to enhance their communication skills to effectively manage their teams.
Sales and marketing professionals Individuals who work in sales and marketing and want to improve their communication skills to better engage with clients and customers.
Customer service representatives Professionals who interact with customers on a daily basis and want to enhance their communication skills to provide better service.
By enrolling in the Level 2 Essential Communication Skills course, individuals can learn valuable communication techniques and strategies that will help them succeed in their respective fields. Career path:
Career Roles for Level 2 Essential Communication Skills Course: The Level 2 Essential Communication Skills course equips individuals with the necessary skills to effectively communicate in various professional settings. Graduates of this course can pursue the following career roles:
Career Role Average Salary (GBP £) Average Salary (EUR €) Average Salary (USD $)
Customer Service Representative 20,000 23,000 25,000
Public Relations Specialist 25,000 28,000 30,000
Marketing Coordinator 22,000 25,000 27,000
Human Resources Assistant 21,000 24,000 26,000
Duration

The programme is available in 2 duration modes:

Course delivery: Online
Course content
Module Description
Module 1 Introduction to Communication Skills
Understanding the importance of effective communication
Types of communication
Module 2 Verbal Communication Skills
Active listening techniques
Effective speaking skills
Module 3 Non-verbal Communication Skills
Body language and gestures
Eye contact and facial expressions
Module 4 Written Communication Skills
Email etiquette
Professional writing skills
Module 5 Interpersonal Communication Skills
Building rapport and relationships
Conflict resolution techniques
Assessment: Assessment is via assignment submission
Fee structure
Fee payment plans
1 month (Fast-track mode) programme


2 months (Standard mode) programme
Accreditation
London School of International Business
Key facts

Level 2 Essential Communication Skills is a crucial course that focuses on developing fundamental communication skills necessary for success in various professional and personal settings. This course covers a wide range of topics such as verbal and non-verbal communication, active listening, conflict resolution, and effective presentation skills. Here are some key facts about Level 2 Essential Communication Skills: - It is designed for individuals who want to improve their communication skills in the workplace or in their personal lives. - The course provides practical strategies and techniques to enhance communication effectiveness. - Participants will learn how to communicate clearly and confidently, build rapport with others, and resolve conflicts in a constructive manner. - The skills learned in this course can help individuals become more successful in their careers and build stronger relationships with others. Below is a table summarizing the key topics covered in Level 2 Essential Communication Skills:

Topics Covered Description
Verbal Communication Learn how to communicate effectively through spoken words.
Non-Verbal Communication Understand the importance of body language, gestures, and facial expressions in communication.
Active Listening Develop skills to listen attentively and empathetically to others.
Conflict Resolution Learn strategies to resolve conflicts and disagreements in a positive and constructive manner.
Effective Presentation Skills Gain techniques to deliver engaging and impactful presentations.


Why this course?

Effective communication is essential in all aspects of life, including the workplace. Level 2 Essential Communication Skills are crucial for individuals to succeed in their professional careers. These skills go beyond basic communication and encompass a deeper understanding of how to effectively convey messages, listen actively, and build strong relationships with colleagues and clients. Here is a breakdown of the key components of Level 2 Essential Communication Skills:

Component Description
Active Listening The ability to fully concentrate on what is being said, understand the information, and respond thoughtfully.
Empathy The capacity to understand and share the feelings of others, which helps in building trust and rapport.
Clarity and Conciseness Communicating clearly and succinctly to ensure that the message is easily understood by the recipient.
Nonverbal Communication Understanding and utilizing body language, facial expressions, and gestures to enhance communication.
Conflict Resolution The ability to address and resolve conflicts in a professional and constructive manner.
By honing these Level 2 Essential Communication Skills, individuals can improve their relationships with colleagues, enhance teamwork, and ultimately contribute to a more productive and positive work environment. Investing in communication training and development can lead to increased job satisfaction, better collaboration, and improved overall performance in the workplace.